Contact your computer manufacturer or network admin to troubleshoot any other network communication conflicts. Click here for instructions on how to disable the Windows firewall. Check for firewalls or a security application may be blocking your machine. Your computer and machine must be on the same network. If your machine isn't found, then your computer is not communicating with your Brother machine. Windows should locate any printer on the network. This step will prevent the computer from re-adding the generic driver, which doesn't offer full functionality of the machine. Even if your machine appears in the list, click The printer that I want isn't listed. The computer will begin searching for an available network printer. Scroll down to More devices and printer settings and click. Make sure that your machine is connected to your network.į. Here’s a fast and simple primer on how to scan photos so you can get started.ī. With Brother document and photo scanners, you can scan, digitize, and archive all your cherished memories for generations to come.
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